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FAQ

Q1: Can you produce per sample or per customer’s drawing?
A1: Sure, we can produce per sample or per customer’s drawing.

Q2: How can I get a sample to check your quality?
A2: Please send what sample you want and detailed information, we will provide a sample per your requirements.

Q3: How long can I get the inox tubing sample?
A3: We usually use international express delivery, usually 3-4 working days will arrive.

Q4: Are any goods in stock?
A4: Sure, we have large quantity of stock for general stainless steel welded pipe products.

Q5: What about the lead time for mass production?
A5: The production cycle of general products is 15 to 25 days.

Q6: What are your main products?
A6: We provide all kinds of polished stainless steel tubing, pipe fittings, and premium ss flange, sheet metal fabrication services with a wide range of materials including stainless steel 304l flanges, stainless tube bending, sch 10 stainless steel pipe, thin wall stainless steel tube, etc. We offer a variety of pipes, pipe fittings & flanges, and sheet metal fabrication services in an extensive range of materials including stainless steel, and duplex.

Q7: What’s the MOQ for your production?
A7: We don’t have MOQ for normal products, if custom-made products, it depends on the material type.

Q8:Stainless steel seamless pipe Packaging & Shipping:
A8: We provide packaging that meets export requirements and protects the product from damage, we have long-term cooperation with freight forwarding companies, whether it is air or sea, are very professional.

Q9: When can I get the stainless steel pipe price?
A9: After getting your requirement, we will provide the price within 6 hours.

Q10: What’s your payment term?
A10: We can accept TT, L/C at sight.

Q11: Where is your company?
A11: Our company is located in Changsha City, Hunan Province.

Q12: Where is your loading port?
A12: Our main loading port is Shanghai, but some parts goods loading at Ningbo or Guangzhou.

Q13: How soon we can get an email response from your team?
A13: We will reply to your email within 6 hours.

Q14: If we have some other product requirements that your page doesn’t include, can you help to supply them?
A14: Sure, Resource Integration is our advantage.

Q15: What’s the list of certificates you hold?
A15: Our company has been certificated by ISO 9001-2008, as well as TUV, DNV, ABS, BV, GL, and LR and we can provide EN10204-3.1 or 3.2 certificates as per customers’ request.

Q16: How about the after-sale service?
A16: We have After-Sales Department; they will deal with after sale directly, you can easily contact us by E-mail, SKYPE, or telephone.